Krazion

1. Categories of Data Collected

The Application may collect and process the following categories of personal data:

1.1. Contact Information

• Name

• Email address

• Phone number (if voluntarily provided)

• User profile information

1.2. Identifiers

• User ID

• Device identifiers

• Authentication tokens

1.3. Usage Data

• Application usage events

• Booking activities

• Feature usage information

1.4. Diagnostic Data

• Error reports

• Crash logs

• Performance data

• Technical operational information

1.5. Purchase and Transaction Data

• Booking and service-related transaction records

• Payment status information

• Transaction metadata via Stripe Connect

1.6. Communication Data

• In-app chat messages

• Communications between Coaches and users

• System-generated messages

1.7. Profile and Service Data

• Coach profile information

• Athlete profile information

• Client management (CRM) data

• Notes recorded by Coaches

• Profile picture (if uploaded by user)

1.8. Technical Data

• IP address

• Device information

• Operating system information

• Time zone settings

• Network-related information

2. Data Linked to the User

Data collected may be linked to a user account and processed as necessary for operation, security, and administration of services provided through the Application.

3. Tracking Activities

3.1. Cross-App Tracking

The Application does not engage in cross-app tracking.

3.2. Advertising Tracking

The Application does not use advertising networks, perform advertising-based profiling, or track for third-party advertising purposes.

4. Third-Party Service Providers and SDKs

The Application may utilize the following categories of third-party service providers:

4.1. Infrastructure and Payments

• Stripe (payment processing)

• Authentication providers (e.g., Clerk)

• Cloud infrastructure providers (e.g., AWS, Vercel)

4.2. Authentication and Login Services

• Google Sign-In (where available)

• Facebook Sign-In (where available)

Used solely for user authentication and account access.

4.3. Communication Services

• Email delivery providers

• Push notification providers

5. Data Sharing

Personal data may be shared with:

• Stripe, for payment processing

• Coaches, as necessary for providing services requested by users

• Technical service providers supporting infrastructure, hosting, authentication, security, and communications

Coaches may only access data shared by the user or necessary for service provision.

The Provider does not sell personal data.

6. Health-Related Information

The Application is not a healthcare service and does not request medical, diagnostic, or healthcare records.

Users and Coaches may voluntarily exchange information relating to physical condition, injuries, fitness activities, or wellness.

Any such data is processed under the applicable Privacy Policy and data protection laws.

7. Data Retention

• Personal data is retained for the duration of the user account.

• Chat communications may be retained as necessary for service provision.

• Upon account deletion, chat data may be deleted or anonymized per Privacy Policy.

• Certain records may be retained to comply with legal obligations, accounting, fraud prevention, disputes, or legal claims.

8. User Rights

Users may have the right to:

• Access personal data

• Rectify inaccurate data

• Request deletion of personal data

• Request restriction of processing

• Object to certain processing activities

Further details are provided in the Privacy Policy.

9. Data Security

The Provider implements technical and organizational measures to protect data from unauthorized access, disclosure, alteration, or destruction.

No electronic storage or transmission method is completely secure; absolute security cannot be guaranteed.

10. Push Notifications

The Application may send notifications regarding:

• Bookings and scheduling

• System notifications

• Coach–Athlete interactions

• Service-related operational updates

Users may disable notifications through device settings.

11. Changes to this Disclosure

This App Privacy Disclosure may be updated from time to time.

Changes become effective upon publication in the Application or through other notice mechanisms.

12. Final Provisions

Use of the Application constitutes acknowledgment and agreement to this Disclosure.

For comprehensive information, users should also review the applicable Privacy Policy.